Senior Service Manager ensuring quality in IT service management for a major client in Brussels. Managing project performance and engagement with service providers for optimized service delivery.
About the role
- Release Manager coordinating release schedules and managing tickets for challenging outsourced projects at IKH. Overseeing deployments and facilitating communication with stakeholders in software and robotics solutions.
Responsibilities
- Plan, coordinate, and manage release schedules.
- Track and manage all release-related tickets and change records.
- Facilitate release readiness reviews and go/no-go decisions.
- Ensure proper documentation and approvals are in place prior to production deployment.
- Communicate release status, risks, and timelines to stakeholders.
- Conduct post-release reviews and capture lessons learned.
- Maintain release calendars and ensure alignment across multiple teams.
Requirements
- Strong experience tracking and managing release tickets from initiation through production deployment.
- Ability to monitor release progress, identify risks, and escalate blockers proactively.
- Ensure all release activities follow defined governance and approval processes.
- Hands-on experience using Jira to track release tickets, user stories, defects, and change requests.
- Ability to create dashboards, filters, and reports for release visibility.
- Maintain accurate status updates and ensure traceability across environments.
- Managing deployments using UCD.
- Coordinate deployment pipelines and validate successful releases across DEV, QA, UAT, and PROD environments.
- Troubleshoot deployment failures and work closely with DevOps and infrastructure teams.
- Knowledge of software development concepts and lifecycle.
- Experience with JavaScript is considered an asset.
- Ability to understand application architecture and support troubleshooting during releases.
Benefits
- An attractive salary package
- Career development and growth opportunities
- Stable and enjoyable working environment
- Private Insurance
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Proposals Manager for North America New Generation and Digital Transformation at Emerson. Leading high - quality proposals and collaborating with cross - functional teams for innovation and growth.
Join a small team as a Pre - Litigation Case Manager for personal injury cases. Responsible for managing personal injury files and client communication at a boutique law firm in Sherman Oaks, CA.
Technology Manager overseeing secure systems and guiding technological enhancements for HEOR. Collaborating across teams to adopt tools and support strategic goals in a dynamic environment.
Vendor Business Manager responsible for GTM strategy and vendor relationship management in modern infrastructure at Ingram Micro. Driving business performance and collaborating across various teams.
Market Development Manager leading business strategies and managing a team at Desjardins. Cultivating member relationships and ensuring service excellence while driving market growth.
Junior Supplier Manager at Newton managing supplier relationships and financial operations. Collaborating with Finance Operations colleagues to ensure value and compliance in supplier management.
Senior Manager handling knowledge management and communications for Blink Health's Patient Services. Leading AI - driven initiatives and ensuring compliance in a healthcare environment.
Senior Manager overseeing pharmacovigilance for oncology clinical trials. Leading safety management plans and ensuring compliance with global regulations.
Senior Manager in consulting focused on driving business growth and AI integration. Leading client engagement and building strategic relationships while mentoring consulting talent.