Business Analyst driving requirements gathering and improvement of business processes at the Department of Veterans' Affairs. Involvement in stakeholder engagement, strategy development, and analytics.
About the role
- IT Business Analyst/Product Owner at ICON plc, focusing on innovative healthcare technology products and project management across teams in a hybrid setting.
Responsibilities
- Keeping up to date with the innovation roadmap and other products under development and to timelines.
- Acting as the interface between the Product team and business stakeholders ensuring they are made aware of the implications of frontend products realised through innovative product design and delivery to production.
- Creation of software tickets in Jira for prioritisation on the relevant development teams backlog and ownership of the tickets during the software lifecycle, from creation to release.
- The Product Owner will be required to update the relevant requirement and release documentation.
- Linking with operational teams to help define margin focused costing models, maximise market penetration, product adoption and contribution to ROI.
- Liaising with stakeholders to gather requirements for implementation into product releases.
- Influence strong cross-divisional collaboration in order to ensure that the new products are fully integrated with, and complimentary to, other products and services within their department and ICON.
- The Product Owner will ensure seamless communication flow to department managers and staff regarding deliverables, features, roadmaps and other related items.
- Partner with other teams to ensure strong team spirit and commitment to delivery of a common goal.
- It is the responsibility of the Product Owner to ensure that the new products, features and enhancements are developed within the scope of the approved product roadmap.
- A level of project management is also required to track and communicate deliverables & roadmaps.
Requirements
- Must have 5 years experience and a technical or computing background.
- Degree / Master’s Degree qualified
- Technical background (Science / Engineering)
- 5+ years’ experience within a product role
- Experience working with Scrum / Agile methodologies
- Experience working with Jira and Confluence
- Experience working within a regulated environment would be nice to have
- Proven team member with a great communication style both written and verbally.
Benefits
- Various annual leave entitlements
- A range of health insurance offerings to suit you and your family’s needs.
- Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
- Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being.
- Life assurance
- Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.
Job title
Job type
Experience level
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Not specified
Degree requirement
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Business Analyst driving initiatives for Department of Veterans' Affairs through requirements gathering and stakeholder engagement. Focusing on business processes, customer journeys, and evidence - based decision - making.
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