Sales Enablement Manager responsible for enabling GTM strategies and training across global sales teams. Player in managing product enablement for EMEA and APAC with a builder mindset.
About the role
- Sales Operations Lead ensuring sales efficiency through CRM management and reporting at HyperionDev. Overseeing data integrity and process optimization in a hybrid work environment.
Responsibilities
- Oversee the daily maintenance and optimisation of the CRM and Contact Centre software to ensure high uptime and data integrity.
- Lead the creation and regular updating of internal sales policy documents and standard operating procedures (SOPs).
- Manage all reporting dashboards for the Revenue Team, providing actionable insights into student pipelines and performance.
- Provide feedback and implement technical improvements to the payment journey and internal sales processes.
- Work closely with Finance and Collections to ensure data accuracy and reliable system integrations across the department.
- Manage queries related to system issues and ensure timely resolution of internal operational bottlenecks.
Requirements
- 2+ years of experience in a sales operations, account management, or business development support role.
- 1+ years of experience in CRM management and maintenance.
- Outstanding organisation and planning skills.
- High attention to detail and a strong follow-through on technical commitments.
- Excellent verbal and written communication skills.
- A demonstrated track record of meeting KPIs related to operational efficiency.
- A minimum of a matric qualification.
- A marketing, commerce, or information systems related Bachelor degree (preferred).
- 1+ year experience in an online education or technical scale-up environment (preferred).
- 1+ year experience in a project management or coordination role (preferred).
- Basic to intermediate technical skills or an understanding of coding languages (preferred).
Benefits
- Equity: As a senior leadership role within the company, you may be eligible for direct ownership in the business through our stock option scheme.
- Hybrid work: We are a hybrid work organisation offering flexibility on your schedule. Remote working options are available for candidates not in proximity of a HyperionDev Campus.
- Learn new tech skills: We offer our employees the opportunity to enrol part-time in our Coding Bootcamps.
- Join the heart of tech in Africa, Europe and the US: You'll work with the best of the best and rub shoulders with the world leaders in edtech, developer education, and developer assessments.
- Life-changing work: Solve real problems that make education and tech careers accessible to those who need it most: you're allowed to brag about it.
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