Assistente Administrativo responsible for supporting administrative processes regarding credentialing in healthcare. Join Humânia, a leader in patient support programs, providing tailored healthcare solutions.
Responsibilities
Responsible for providing administrative support for credentialing network processes and supporting the department with other activities as needed.
Perform operational tasks related to updating documents and registration information of credentialed providers, completing contracts, and configuring parameters in the system.
Register, monitor, and maintain partner records in the system through contract and documentation updates.
Support financial/billing control for credentialed clinics, laboratories, and hospitals.
Respond to system tickets and requests according to SLA deadlines.
Provide internal and external customer service via email and phone.
Perform similar and/or related tasks.
Requirements
Bachelor's degree completed or in progress (healthcare, administrative, or related fields) is a plus.
Experience in administrative tasks is a plus.
Proficiency in Microsoft Office (Excel, PowerPoint, Outlook).
Benefits
Health insurance – taking care of what matters most: your health;
Dental plan – taking care of your smile;
Home office allowance – added comfort for your remote work days;
Meal allowance – convenience and quality in your day-to-day life;
Transportation voucher – for stress-free commuting;
Life insurance – security and protection for you and your family;
Private pension plan – helping you plan your future;
PPR – Profit Sharing Program (Results Participation Program);
Viveo Health Center – convenient access to various in-person specialties and an online platform;
Exclusive discounts at Mafra Especialidades store;
TotalPass – fitness and wellness benefits;
Exclusive partnerships and discounts for employees – for education, leisure, and more.
Exclusive benefits for employees with disabilities (PCDs) and INSS-rehabilitated employees:
Subsidy: up to 70% of the cost of devices and prostheses according to internal policy (benefit granted only for devices related to the disability);
Device replacement every 2 years with medical recommendation, provided it is not due to misuse.
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