Field Service Technician supporting the Neptune device by troubleshooting and resolving issues in hospitals. Focused on building strong customer relationships and maintaining quality documentation.
About the role
- Field Service Technician providing on-site service and repair for truck mounted equipment at Holman. Travel within assigned geographical service area, ensuring machinery is operational and improving reliability.
Responsibilities
- Travel to Customer locations and work out of our Ft. Worth TX Shop when needed.
- Cover an assigned geographical service area utilizing a company vehicle
- Communicate with customers to understand and diagnose problems
- Make necessary repairs and modifications to truck mounted equipment
- Accurately estimate time and material required for repairs
- Problem solving under little or no supervision
- Inform and communicate suggestions and errors for continuous improvement of trucks
Requirements
- Minimum of 3 years previous hands-on mechanical experience
- Operating within the 100-air mile radius
- Possess automotive troubleshooting skills
- Preferred knowledge of hydraulics, electrical, and/or pneumatics
- Must have positive attitude and strong work ethic
- Must possess reading skills to utilize service manuals of equipment
- Welding and cutting torch experience preferred
- Strong mechanical repair skills
- Strong diagnostic and problem-solving skills
- Proficient with hand tools and diagnostic equipment
- Self-motivated, independent, and reliable with a strong work ethic
- Ability to obtain a DOT (Department of Transportation) medical card, if needed.
- Valid driver’s license and a clean driving record
Benefits
- Health Insurance
- Vision Insurance
- Dental Insurance
- Life and Disability Insurance
- Flexible Spending and Health Savings Accounts
- Employee Assistance Program
- 401(k) plan with Company Match
- Paid Time Off (PTO)
- Paid Holidays, Bereavement, and Jury Duty
- Paid Pregnancy/Parental leave
- Paid Military Leave
- Tuition Reimbursement
Job title
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