Client Account Manager managing the strategic face of Payment Services to clients. Overseeing account management, contract renewals, and client satisfaction at U.S. Bank.
About the role
- Junior Account Executive supporting venue sourcing and client engagement for corporate clients in event sales. Proactive role involving research, proposal crafting, and client communication in a hybrid setting.
Responsibilities
- Conduct comprehensive venue searches, covering a range of events from private dining to large-scale roadshows and product launches.
- Produce tailored proposals that match client requirements and showcase the best venue options.
- Coordinate and arrange site visits for shortlisted venues.
- Carry out in-depth research to identify standout, creative venue solutions.
- Manage inbound enquiries and support ongoing client communications to ensure a seamless experience.
- Keep CRM records accurate and up to date throughout the client interaction.
- Support the wider team with administrative or operational tasks that contribute to excellent client service.
- Represent Hire Space professionally when engaging with clients, venues, and suppliers.
Requirements
- Have experience working within the events industry (essential).
- Are exceptionally organised and confident handling multiple priorities at once.
- Have strong research, communication, and problem-solving skills.
- Enjoy building relationships and providing brilliant customer service.
- Are eager to develop commercial skills and grow in a sales-orientated environment.
- Work well both independently and as part of a team.
- It would be a bonus if you: Have knowledge of venues or experience with venue sourcing.
- Have worked with corporate or enterprise clients.
- Have experience with CRM systems or proposal tools.
Benefits
- Competitive Salary (£27–£29k + performance related bonus, OTE £37,000+)
- Enhanced pension contributions
- Medicash Pro-Active Health Cash Plan
- Workplace Nursery Scheme
- Professional Development Plans & Career Pathways
- 4 weeks Company Paid Sick Leave
- Mental Health Leave
- 32 days holiday allowance with additional for long service
- 3pm Friday finishes during BST
- Tech and Cycle Schemes
- Access to Juno wellbeing platform
- Exceptional maternity and paternity benefits
- Regular team socials and monthly lunches
- £200 Home office spending allowance
- Free nights out in top London venues
Job title
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