Providing operational leadership for IT support operations to ensure high - quality service delivery. Leading IT support activities and continuously improving processes at TMEIC Corporation.
About the role
- Helpdesk Technician providing technical support and troubleshooting for the dental industry. Managing remote technical assistance while ensuring excellent customer service.
Responsibilities
- Soporte técnico remoto/helpdesk
- Configuración de redes y sistemas
- Comunicación con fabricantes en inglés
- Manejo de software específico del sector dental
- Atención orientada al cliente
Requirements
- Experiencia previa en servicio técnico remoto / helpdesk
- Conocimientos en configuración de redes y sistemas
- Conocimiento del sector dental (muy valorable)
- Manejo de software específico del sector dental
- Nivel de inglés suficiente para soporte técnico y comunicación con fabricantes
- Clara orientación al cliente
- Capacidad para aprender nuevos conceptos técnicos con rapidez
- Proactividad y habilidades de trabajo en equipo
- Formación en Administración de Sistemas Informáticos o similar
Benefits
- 24 dias laborables de vacaciones anuales + 24/12 + 31/12 + tu cumpleaños
- 94.50€ al mes en tarjeta restaurante
- Incorporación a una empresa multinacional líder en su sector
- Formación continua y desarrollo profesional
- Entorno de trabajo colaborativo, dinámico y orientado a la innovación
Job title
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Experience level
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Degree requirement
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