Client Director managing luxury watch and jewellery portfolios, driving revenue with outstanding client service at Hearst UK. Leading strategic account development while collaborating with internal teams.
Responsibilities
Own and deepen relationships with Hearst UK’s most strategic Watches & Jewellery clients, identifying opportunities for growth, expansion and long-term partnership.
Drive new business development across a defined list of priority and development clients, proactively identifying and converting opportunities to expand the client portfolio.
Build direct, senior client relationships, reducing reliance on agency intermediaries and establishing trusted, collaborative partnerships that drive loyalty and results.
Accelerate revenue growth through upsell and cross-sell opportunities, aligning Hearst solutions to client needs and delivering compelling value propositions.
Lead international client engagement, applying strong global market knowledge to ensure holistic, multi-market strategies that unlock incremental revenue.
Identify and activate global opportunities across selected accounts, driving high-impact multi-market partnerships in collaboration with international teams.
Act as the strategic connector between clients and global operations teams, ensuring best-in-class responses, seamless execution and consistent delivery.
Requirements
Deep vertical expertise in luxury watches and jewellery, with a strong understanding of market dynamics, audience behaviour, commercial challenges and growth opportunities.
Comprehensive media knowledge across traditional and digital channels, with the ability to develop integrated, cross-media strategies that deliver against client objectives.
Senior client and stakeholder leadership, with proven experience managing, growing and retaining accounts while collaborating effectively with internal and external partners.
Strong strategic and commercial capability, including the ability to build compelling narratives, negotiate confidently and align solutions to client and business goals.
Data-led decision making, using insights and audience intelligence to shape strategy, optimise performance and drive measurable outcomes.
Operational excellence and adaptability, demonstrating strong organisation, attention to detail, conflict management skills and the ability to manage multiple priorities in a fast-paced environment.
Technical and industry fluency, with proficiency across tools such as PowerPoint, Excel, Salesforce, TGI, Ad Intel, Ipsos Iris and the ability to leverage professional networks to create value.
Benefits
Hearst Exclusives - Only for You!
Get adventurous with Good Housekeeping Taste and Beauty Testing Panels - yes, you could be trying the next big thing in beauty, food & drink.
Snag luxe beauty steals at our legendary office sample sales - score big on top brands without breaking the bank!
Stay healthy with Specsavers eye care, a company-funded Health Cash Plan, and access to mental health support.
Get active and stress-free with discounted gym memberships and the Cycle to Work scheme.
Embrace flexibility with a Location Flex and Holiday Exchange to take time when you need it.
Take time to give back with a Charity Day and access wellbeing resources whenever you need them.
Join one of our Hearst ERG Groups.
Plan ahead with a generous Workplace Pension, Income Protection, Life Assurance and Season Ticket Loan for easier commuting.
Make smarter money moves using Salary Finance tools, Financial Wellbeing sessions, and Home Tech benefits to spread costs.
Treat yourself with major discounts across London plus everyday savings via the HAPI at Hearst app
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