Director of Sales Oversight managing Medicare Sales compliance at Healthfirst. Leading a team to ensure alignment with regulatory requirements and improve process efficiency.
Responsibilities
Directs sales oversight across Healthfirst’s Growth team
Serves as a liaison with internal partners for compliance and quality matters
Supports Growth Leaders in developing strategic priorities and initiatives
Assesses existing activities and identifies gaps
Collaborates with Legal, Regulatory, and Compliance partners
Leads and motivates staff to execute compliance strategies
Develops and conducts risk assessments for Sales and Retention policies
Acts as subject matter expert on compliance matters
Develops monitoring and testing plans for Medicare Sales channels
Monitors internal and external processes for compliance
Communicates department goals and adjusts plans as needed
Evaluates and develops strategic plans for Healthfirst’s Growth business
Ensures sales practices comply with NY state and federal requirements
Leverages performance improvement metrics to lead the department
Builds, manages, and improves the Sales Oversight team
Prepares reports and communicates compliance status to partners
Requirements
BA/BS from an accredited institution
leadership experience in Compliance
prior knowledge and experience with healthcare compliance programs
knowledge of Compliance Program regulatory requirements
experience managing professional staff and leading teams
competent in compliance auditing and investigations
able to interact effectively with all levels of management
ability to operate in a matrix-based organization
experience managing a team in a fast-paced environment
experience preparing and delivering information to multiple types of audiences
experience with process improvement initiatives
experience in supporting audits and regulatory requirements
experience communicating and influencing impact and progress to senior leadership
experience developing strategy and processes for a department or function
experience in project management and process improvement
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