Service tooling and ancillary equipment to ensure smooth manufacturing operations at Ball Corporation. Work includes maintenance, repairs, and setting up production lines in Kettering, UK.
About the role
- Senior Mitel Engineer developing and supporting collaboration services for consulting clients. Collaborating on projects while ensuring customer-focused service and solutions delivery.
Responsibilities
- Develop, implement, and support collaboration services and solutions for consulting clients
- Build a customer-focused relationship with client to identify business challenges
- Research new products for selection and educate team members on these products
- Provide senior level support and maintenance for customer networks
- Create and maintain detailed documentation of past projects
- Stay current on new products and solutions by utilizing networks of resources
Requirements
- 3+ years in a technical related field
- 3-5 years in a technical related field preferred
- 3+ years’ experience working as a consultant
- Bachelor’s Degree or equivalent experience
- Installing and supporting Mitel solutions MiVoice Office 250, MiVoice Business, or MiVoice Connect
- Certification in one of the above Mitel UC platforms
- Strong VoIP troubleshooting skills
- Experience deploying VoIP Protocols – SIP, QoS, G711/G729
Benefits
- Flexible Work From Home arrangements
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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