Reverse Engineer at Teller building APIs for connecting apps to users' financial accounts. Help crack mobile banking applications for seamless bank integrations.
About the role
- Technical Product Support Engineer ensuring optimal fleet performance and leading technical failure analysis at Applied Materials for semiconductor manufacturing. Requires strong problem-solving and collaboration skills.
Responsibilities
- Provides systems support for engineering systems in applications or reliability labs
- Supports engineering owners by working on assigned projects in conjunction with vendors, or suppliers
- Acts as intermediary between customer and factory by providing technical support and documentation to field engineers, technicians and product support personnel who are diagnosing, troubleshooting, repairing and debugging equipment
- Provides Beta Site Support; specifically related to installation, operation, calibration, service and/or testing of a new hardware, software or processes
- Presents system performance data as required, including performance metrics such as Uptime, MTBF, MTBI, Availability, equipment and process parameters
- Supports GPS in the generation of documentation such as CENs and BKMs
- Creates and reviews documentation covering technical improvements, system upgrades, and support plans
- Presents at the engineering level
Requirements
- Minimum 5 years in the semiconductor industry, preferably with CVD products/Producer SE/GT/XP/Vistara and Centura
- Experience supporting TSMC customers is a strong plus
- Proven ability to lead technical failure analysis for high-value problems (HVP) using DOE or other structured problem-solving methodologies
- Strong English communication skills, both verbal and written, to effectively collaborate across global teams and with customers
- Ability to support 30% domestic travel across Taiwan customer sites
Benefits
- supportive work culture that encourages you to learn, develop, and grow your career
- committed to providing programs and support that encourage personal and professional growth
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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