Hybrid Forward Deployed Engineer – Aviation

at Soji AI

• Job title: Forward Deployed Engineer – Aviation
• Job type: Full Time
• Experience level: Senior, Lead
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Hamburg, Germany

About the role

• Senior Forward Deployed Engineer embedding in strategic aviation operations to drive measurable impact. Working with airlines and MROs while ensuring successful adoption of AI-driven solutions and product enhancements.

Responsibilities

• Work on-site with strategic aviation customers as an integrated member of their operational teams, often for extended periods.
• Lead structured onboarding and long-term adoption of Soji AI, ensuring our platform becomes embedded in daily workflows across maintenance, engineering, operations control, and asset management.
• Take full ownership of value realization and measurable operational outcomes while building trusted relationships from hangar-floor technicians to executive leadership.
• Design and deliver hands-on training sessions for operational personnel and IT teams, enabling confident adoption of AI-driven workflows.
• Act as the strategic bridge between customer operations and Soji’s product organization.
• Identify additional use cases and growth opportunities within existing accounts by understanding operational challenges in depth.
• Develop a deep understanding of Soji AI’s architecture, integrations, and data flows to support complex customer environments.
• Contribute to defining and scaling Soji’s forward-deployed engineering function by establishing best practices for long-term customer embedding.

Requirements

• 8+ years of experience in software engineering, systems integration, or a related technical field.
• Comfortable designing, reading, and debugging code, understanding system architecture, APIs, data flows, and infrastructure.
• Hands-on experience integrating SaaS platforms or enterprise systems into customer IT ecosystems.
• Strong ability to translate operational requirements into structured, scalable product inputs.
• Familiarity with the aviation industry, particularly airlines, MROs, CAMOs, lessors, or asset managers.
• Strong interpersonal and communication skills to build trust across technical and non-technical stakeholders.
• Fluency in English; German is a strong plus.
• Willing and able to travel frequently within Europe and occasionally to Asia.

Benefits

• Virtual Share Program: Access to our employee virtual share plan, providing ownership in our long-term success.
• Remote Work Flexibility: Work from anywhere with flexible hours to accommodate collaboration across time zones.
• Annual Global Offsite: Join the entire team for a yearly international offsite to align, learn, and build together.
• Collaborative Startup Culture: Work alongside a highly motivated, smart, and diverse team passionate about transforming the aviation industry.
• High Autonomy & Impact: Operate in an entrepreneurial environment where your leadership directly influences company growth and direction.
• Diversity & Inclusion Commitment: We are an equal opportunity employer that values diversity and is committed to creating an inclusive environment for all team members.