HR Project Manager at Swan overseeing end - to - end HR projects across systems and talent development. Supporting employee growth and organizational development in a hybrid working environment.
About the role
- Project Manager leading AI-driven production processes and managing client projects at Happy Scribe. Collaborating with a close-knit team in a fast-paced environment to enhance production efficiency.
Responsibilities
- Own projects end-to-end: From the moment Sales closes a deal, you take over.
- Source and manage vendors: Select the best linguists from our pool of freelancers and agency partners for each project.
- Monitor quality, costs, and deadlines: Track project progress in real-time.
- Handle client relationships and escalations: Be the primary point of contact for clients during production.
- Build AI-powered production processes: Identify every manual, repetitive, or time-consuming step in the production workflow.
- Think strategically during downtime: Production is seasonal.
- Prioritize ruthlessly: You'll juggle multiple projects at once across different clients, languages, and deadlines.
- Be data-driven in every decision: Use project metrics to inform resource allocation, pricing decisions, and process improvements.
Requirements
- 2–3 years of experience in project management, ideally in the language/localization industry or a similarly fast-paced production environment
- Proven experience managing projects end-to-end (not just execution — scoping, planning, delivery, and wrap-up)
- Client-facing experience: you've dealt with demanding clients, quality escalations, and found solutions under pressure
- Strong AI fluency: you've built prompts, automations, or workflows using tools like Claude, n8n, or Zapier etc.
- Excellent prioritization and time management skills
- Solution-oriented mindset — when something goes wrong, your first instinct is to fix it, not assign blame
- Autonomy balanced with good judgment on when to escalate for real blockers
- Fluent in English (working language); additional languages are a plus
Benefits
- Competitive salary — our salaries are in the top percentiles of the Barcelona startup scene.
- Equity — By joining the company when the team is so small, you’re helping us set the foundations of our future success.
- Generous vacation time — To relax and recharge your batteries whenever you need to.
- The hardware that you need to be most productive.
- Private Health Insurance — We have partnered with Alan to best take care of our team both in Barcelona and while they’re on the road, covering half of the full price of the medical coverage.
- Monthly savings — Use part of your gross salary for meals, public transport, or nursery services through Cobee and enjoy income tax savings on everyday expenses.
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