Chief Claims Officer overseeing U.S. E&S Claims division at Hamilton Select Insurance. Leading claims management and strategic direction to enhance customer satisfaction and operational efficiency.
Responsibilities
Lead Hamilton Select’s ’s U.S. E&S Claims division providing oversight for all aspects of the claims process ensuring that claims are handled promptly and fairly in accordance with company policies and regulations
Set strategic direction for the claims division, aligning it with the overall business objectives, and driving continuous improvement initiatives to enhance customer satisfaction and operational efficiency
Collaborate with Underwriting, Actuarial, and other stakeholders to ensure knowledge sharing on market trends, legal changes, portfolio management, and loss developments
Oversee reserve reviews and ensure timely and accurate reserving practices for claims
Identify opportunities for loss cost reduction and support strategies that result in improved financial outcomes
Instructing and managing outside lawyers and experts as necessary to assist in the determination of coverage or handling any dispute as they may arise, and supervise and analyze the effectiveness of panel counsel
Use critical thinking skills to negotiate favorable claim outcomes consistent with coverage wording
Focus on cost containment strategies to effectively manage allocated and unallocated expenses
Ensure team compliance with applicable letters of claim authority as well as compliance with applicable state rules and regulations
Address claims staff talent management and succession planning in accordance with corporate strategic direction
Requirements
Experienced claims professional with a minimum of 12+ years of experience in the insurance industry handling coverage issues
7+ years of demonstrated management experience leading a team of claims professionals in primary and excess
Broad experience with handling claims across various lines of business including, general/products liability, construction, excess liability, professional liability directors & officers, and other commercial lines of business
Licenses in multiple jurisdictions
Applicants must possess or obtain proper and active adjuster licensing in all applicable states within three months of hire
Bachelor’s degree required
Juris Doctor strongly desired and/or relevant insurance claims experience
Benefits
Hybrid working
Matching 401K plan
Medical, dental, vision, life, disability
Generous time off (including parental leave)
Continued support for professional development
Gym subsidy
My day (additional days leave for personal interests/wellness/charity work)
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