Personal Lines Insurance Account Handler supporting clients in Leeds by managing their insurance queries. Building relationships and providing top-notch customer service as first point of contact.
Responsibilities
Supporting a designated client portfolio as their first point of contact
Building strong relationships and supporting clients with queries as they arise
Providing customer service and sales support
Requirements
Insurance Industry experience is essential for this role
Most important is your ability to bring your best self to work every day to give our clients the best possible experience
Next, we need you to be proactive, use your initiative and show us your entrepreneurial spirit
Confidence to work with clients both on the phone as well as by email, so experience in customer service is important too
Work well with your team, have a positive outlook, be engaging, collaborative and have the resilience to adapt to whatever changes come your way
Demonstrate honesty and integrity
Benefits
Holiday entitlement of 26 days plus bank holidays, increasing with length of service
Opportunity to progress your career across the entire Everywhen family
Gain CII or ACII qualifications to boost your knowledge and career prospects
Pension scheme for when you feel it’s time to retire
24-hour support for physical and mental wellbeing
1 days paid volunteering day to give back to our communities
The Spotlight Awards, where we shine a light on the brightest talent across our group
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