Service Management Analyst developing and maintaining knowledge management strategy at Syneos Health. Focusing on operational readiness and collaboration between IT project delivery and operational teams.
About the role
- Business Analyst driving Guardian's dental PPO and DHMO network strategies through advanced pricing analytics and data-driven insights. Focused on data analysis, provider economics, and pricing optimization.
Responsibilities
- Support pricing analytics: Model and analyze provider economics, fee schedule impacts, and discount structures to inform strategic pricing decisions
- Develop pricing tools and dashboards: Build automated reporting solutions and analytical models to support underwriting, network development, and sales teams
- Support proposals and RFPs: Deliver accurate network discount and cost metrics for competitive bids and strategic initiatives
- Optimize reimbursement processes: Maintain and update fee schedules, payment calculations, and pricing methodologies for PPO and DHMO products
- Collaborate cross-functionally: Partner with actuarial, underwriting, and network teams to ensure pricing integrity and actionable insights
Requirements
- Bachelor’s degree in Finance, Economics, Business, or related field
- Strong quantitative and analytical skills with a focus on pricing and cost modeling
- 0–3 years of experience in financial planning & analysis, corporate strategy, or management consulting
- Advanced Excel skills (PivotTables, complex formulas, data modeling)
- Experience with Alteryx or similar data tools (preferred)
- Familiarity with visualization tools (Tableau preferred)
- Knowledge of programming languages for data analysis (Python, R, SQL)
- Understanding of healthcare economics or provider reimbursement structures is a plus
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
- Potential bonuses and incentive compensation
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