Retail Marketing Manager responsible for driving marketing strategies for Lithia auto dealerships. Focus on enhancing customer loyalty and achieving operational excellence in automotive retail.
Responsibilities
Drive store performance in customer loyalty, satisfaction, sales, aftersales growth, and profitability through tailored marketing strategies and traffic management.
Design and implement marketing strategies that strengthen long-term customer relationships.
Foster and strengthen OEM relationships at the local levels to align on initiatives that drive customer satisfaction and store loyalty.
Provide expert guidance to Store Leaders on building and executing marketing strategies aligned with the Customer Ecosystem.
Monitor and adapt to changing market conditions and improve strategies based on industry research.
Requirements
Bachelor’s degree in Business, Marketing, Communications, Advertising, or equivalent experience.
Strong understanding of the automotive industry, dealership operations, and automotive marketing.
Experience using Google Analytics, CRM Systems, and Microsoft Office Suite.
Proficiency in data analysis to evaluate the efficacy and ROI of marketing strategies.
Strong organizational skills with a keen eye for detail.
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