Sales Associate providing a unique customer experience at Anthropologie. Engaging customers and supporting store sales through personalized service and product knowledge.
About the role
- After Sales Performance Consultant responsible for improving dealership performance and customer satisfaction. Delivering consulting and implementing measurable improvement plans in service operations.
Responsibilities
- Deliver hands-on After Sales consulting within dealerships
- Analyze dealership operations to identify root causes
- Develop, implement, and track clear action plans
- Achieve buy-in from dealership leadership
- Drive implementation of service processes to improve customer retention and loyalty
- Support Audi Genuine Parts performance
Requirements
- 10+ years of dealership experience
- Previous Service Manager or Parts Manager experience
- Strong DMS proficiency
- Strong understanding of dealer service and parts department processes
- Retail automotive or customer care experience required
Benefits
- Professional development opportunities
- Flexibility in work arrangements
- Collaboration with global teams
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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