Revenue Operations Analyst focused on sales intelligence and CRM management for commercial performance. Collaborating across teams to derive actionable insights and optimize sales processes.
Responsibilities
Responsible for the commercial operation's data intelligence, ensuring the reliability, consistency and clarity of the information that supports sales decisions.
Monitor and analyze key KPIs for Pre-Sales, Sales and Onboarding, tracking performance at individual, team and funnel-stage levels.
Track the end-to-end commercial funnel, identifying bottlenecks, deviations, efficiency losses and optimization opportunities.
Analyze metrics such as: conversion rates by stage; average negotiation time and sales cycle length; reasons for loss; activities by stage; pipeline quality and maturity.
Develop, maintain and evolve executive and operational dashboards, connecting multiple data sources and translating numbers into actionable sales insights.
Serve as the technical owner of HubSpot, ensuring: correct pipeline structure; well-defined properties; standardization of stages, loss reasons and business rules; data quality and integrity; creation, validation and optimization of CRM flows, including automations, stage progression rules, alerts, SLAs and integrations with Marketing; perform recurring pipeline health diagnostics and propose process, commercial approach and prioritization improvements.
Support commercial leadership with: forecasts; revenue projections; goal setting and tracking; capacity and productivity analyses.
Work closely with Marketing to ensure alignment on: lead source and quality; qualification criteria; Marketing → Sales conversion.
Analyze campaigns and their impact on the funnel.
Act as an analytical reference for the commercial team, helping to turn data into practical day-to-day decisions.
Requirements
Bachelor's degree in Business Administration, Engineering, Economics, Statistics or related fields.
Experience in commercial environments with an analytical focus on Sales, Sales Ops or RevOps.
Strong command of Power BI. Advanced CRM knowledge—preferably HubSpot—with practical experience in analysis, governance and automations; experience structuring and reading the sales funnel, commercial metrics and forecasting; experience providing analytical support to commercial leaders and planning teams; ability to translate complex data into simple, clear and actionable insights.
Understanding of Revenue Operations (RevOps) and Sales Operations concepts and practices.
Experience integrating Marketing and Sales via CRM.
Familiarity with integrated data environments (data warehouse / data lake).
Experience in B2B, high-ticket sales and complex sales cycles.
Knowledge of sales methodologies, prospecting, qualification and revenue predictability.
Experience with predictive analytics and building executive reports.
Benefits
Meal/food allowance loaded on a Flash card.
SulAmérica medical and dental plans with copay.
Total Pass.
Home office allowance loaded on a Flash card.
Mental health support (VOLL Care).
Education assistance through VOLL Education.
Group life insurance.
6-month maternity leave.
30 days of paternity leave (our parental leave policy equally applies to same-sex couples).
Vacation entitlement starting after 6 months of employment.
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