Associate Director leading omnichannel data science at Gilead for healthcare data-driven decision making. Focus on scaling ML algorithms and collaborating with cross-functional teams.
Responsibilities
Lead the design, development, and scaling of omnichannel data sciences capabilities—including sales, content and engagement machine learning (ML) models, content‑ranking systems, and engagement prediction frameworks—to support data‑informed commercial decision making
Establish sustainable, reproducible methodologies for building and deploying data science solutions, ensuring long‑term maintainability and alignment with enterprise architecture and commercial strategy
Partner with Marketing Science measurement teams to incorporate analytical feedback, performance insights, and validation results into model enhancements and roadmap evolution
Conduct functional feasibility assessments for omnichannel solution development and collaborate with IT and Commercial Operations on providing business enhancements for CRM, SFMC and Model Monitoring solutions
Requirements
Bachelor’s degree in Data Science, Computer Science, Statistics, Engineering, Applied Mathematics, or a related quantitative field and ten (10) years of relevant experience OR Master’s degree in a relevant quantitative field and eight (8) years of relevant experience OR PhD in a relevant quantitative field and two (2) years of relevant experience
Proven experience developing, deploying, and scaling machine‑learning (ML) algorithms in commercial or omnichannel environments (e.g., next‑best‑action, personalization models, engagement prediction)
Experience collaborating with measurement, insights, and commercial analytics teams to integrate validation feedback and refine ML‑driven recommendations
Strong ability to translate complex technical concepts into clear, business‑focused narratives tailored for senior commercial stakeholders
Deep understanding of omnichannel data structures (HCP engagement, CRM, digital behaviors) and familiarity with pharmaceutical commercial processes and compliance considerations
Ability to influence cross‑functional partners, drive alignment, and lead enterprise‑scale technical initiatives in a matrixed organization.
Benefits
company-sponsored medical, dental, vision, and life insurance plans
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