Solutions Architect role in a technology company, delivering innovative software solutions and supporting sales efforts. Focus on high - quality, scalable software solutions using modern technologies.
About the role
- IT Systemadministrator handling user support and IT systems management in a hybrid work environment. Focused on hardware/software issues, network management, and IT projects.
Responsibilities
- User support and troubleshooting: Assist with IT issues; diagnose and resolve hardware and software problems.
- Installation and configuration: Install and configure PCs, laptops, printers; set up user accounts and software updates.
- Network management: Manage and monitor networks; support LANs, WANs, and VPNs; perform network troubleshooting.
- Data backup and recovery: Perform regular data backups, maintain disaster recovery plans, and execute data restoration.
- Security management: Implement security measures, manage antivirus software and firewalls, and provide IT security training.
- Documentation and reporting: Document IT processes, produce reports, and maintain a knowledge base.
- Training and development: Conduct employee training on new technologies and IT systems.
- Hardware maintenance and repair: Maintain and repair hardware, monitor infrastructure, and manage warranty claims.
- Project support: Contribute to IT projects, collaborate with other departments, and support IT initiatives.
- Helpdesk management: Manage helpdesk tickets, prioritize and escalate support requests, and ensure prompt resolution.
Requirements
- Completed vocational training or a degree in IT
- Ideally 3–5 years of professional experience
- Interest in improving and developing structures and processes
- Ability to read and understand English manuals/instructions
- Team player
- Reliable, service-oriented working style and self-directed learning ability
Benefits
- Clear responsibilities and support: You will know exactly what is expected of you and work in an environment that views mistakes as valuable learning opportunities.
- Collective commitment to exceptional results: Our team passionately pursues excellence and considers your contribution indispensable. Together we achieve great things.
- Personal development and autonomy: We promote self-motivation and personal responsibility to achieve outstanding performance.
- Dynamic feedback for continuous learning: You will receive direct and timely feedback so you can quickly respond to change and continuously improve.
- Open communication and career development: We practice open communication and actively support you in shaping your personal and professional growth.
- Solutions-oriented focus and company success: We aim for results that drive the company forward. Your commitment to this success is highly valued.
- Team days, summer and Christmas parties: Shared events to build team spirit and enjoyment at work.
- Corporate benefits: Enjoy various discounts and offers.
- Dog-friendly workplaces: Bring your best friend to work.
- Bike leasing: Benefit from bike leasing for an eco-friendly and healthy commute.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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