Director of Sales responsible for leading sales teams and revenue growth in SaaS solutions. Collaborating with cross-functional teams to align sales efforts with customer needs and business objectives.
Responsibilities
Lead and manage our AE and BDR teams (currently 8 and growing), providing coaching, support, and clear expectations
Recruit and develop sales talent, focusing on consistency, accountability, and strong communication across the group
Own new ARR business targets, forecasting, pipeline coverage, and share updates with leadership on performance, challenges, and opportunities
Own our sales process from first contact to close, ensuring it’s effective, repeatable, and easy for the team to follow as we scale
Responsible for GTM strategy including territory design and segmentation, pricing input, outbound and pipeline development strategy, enterprise accounts, and more
Review pipeline health, understand key deal blockers, and work with the team to move opportunities forward
Work with Marketing to align campaigns, improve lead quality, and strengthen the handoff between teams
Partner with Product to bring back customer insights that support roadmap decisions
Partner with Customer Success to drive fast time to value, referrals, and strengthen the handoff between teams
Partner with GTM operations and business systems to create efficiencies and scale
Support the team in building relationships with key accounts and identifying opportunities for larger or multi-location customers
Assist with operations and enablement initiatives that lead to positive outcomes for the sales team
Travel for customer visits, prospect meetings, sales events and industry trade shows is required (approx. once a month)
Requirements
5+ years of progressive experience in SaaS sales, including 3+ years in a leadership role managing sales teams
Experience working with field service, construction, restoration, or similar blue-collar industries is helpful, but not required
A proven ability to build a sales process, coach a team, and hit revenue targets
Comfort using CRM and sales tools such as Salesforce and Gong
Strong communication skills and the ability to work well with cross-functional partners
A steady, practical approach to leadership—focused on clear expectations, accountability, and performance
The ability to succeed in a growing environment where you’ll be a player and a coach as we scale.
Benefits
Balance : Flexible hours, self-managed vacation, and trust to manage your time
Remote-first : Work where you’re most productive—with access to our collaboration hub in Kitchener
Growth-oriented : We support your learning and career development
Well-being : We care about the full human—inside and outside of work
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