Hybrid Senior Process Associate – Talent Acquisition, Integration – German

at Genpact

• Job title: Senior Process Associate – Talent Acquisition, Integration – German
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: ServiceNow
• Location requirements: Hybrid, Krakow, Poland

About the role

• Senior Process Associate in Talent Acquisition handling recruitment and onboarding processes. Working with global enterprises and driving change in a tech-driven environment.

Responsibilities

• Screening candidates, including reviewing tool-based pre-recorded interviews
• Drafting job requisitions
• Offer letter management
• Recruitment funnel reporting
• L-1 query management
• Manage application questions and create master job templates.
• Collaborate with client to understand workforce needs and role requirements.
• Lead sourcing and screening extensively for high volume hiring needs.
• Develop sourcing strategies leveraging job portals, social media, referrals, and headhunting techniques to improve quality of delivery.
• Review and rank candidates post screening as per the defined criteria.
• Manage candidate disposition at various stages.
• Manage offer letters creation, extend offer letter and deliver declines.
• Manage general queries related to recruitment process.
• Issue pre-employment & onboarding tasks.
• Manage internal referrals.
• Ensure new hire setup completion on Human Resource Management System (e.g., Workday) and Day 1 readiness, including employee ID creation and system access.
• Ensure compliance with onboarding checklists, service level agreement, and documentation standards.
• Manage exceptions or high-priority cases (e.g., leadership hires, delayed cases, etc.) and follow through to resolution.
• Communicate proactively with candidates and hiring managers on updates or required actions.
• Track recruitment and onboarding key performance indicators such as time-to-fill, quality of hire, and candidate satisfaction.
• Prepare regular reports and provide actionable insights.
• Identify and implement process improvements to enhance recruitment efficiency and candidate experience.
• Usage of case management tools like ServiceNow and Salesforce.

Requirements

• Bachelor’s degree in HR, Business, or a related field (MBA good to have).
• Previous experience in recruitment or talent acquisition.
• Expertise in talent acquisition with major focus on sourcing, and screening.
• Proficient with global Applicant Tracking System / Human Resource Management Systems (UKG, Workday, Avature, or Taleo etc.)
• Proficiency in Microsoft Excel (e.g., VLOOKUP, filters, tracker management) and Outlook for daily operations.
• Fluent German language level (C1)
• Good communication skills in English, both written and spoken.

Benefits

• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress