Director of Digital Product Delivery at Manulife, leading the digital member experience and executing the product roadmap. Overseeing a high - performing team and ensuring high - quality, scalable digital solutions.
About the role
- Services Engagement Director driving sales and customer success for Genesys in Nordic region. Collaborating with teams to identify opportunities and meet financial targets while ensuring customer satisfaction.
Responsibilities
- overseeing the Services Sales objectives and Customers for the Nordic region
- identifying strategic business opportunities for the organization
- achieving healthy business growth in the region
- working together with Product Sales and Pre-sales teams for business development
- creating and maintaining key relationships
- negotiating and closing business deals
- meeting quarterly financial targets
- driving the bidding process for large, complex proposals
- managing the bid submission process
- validating/endorsing the technical solution
- planning and securing necessary resources for successful delivery
- monitoring active solution implementation
- managing risks and acting as escalation point for troubleshooting
- ensuring a smooth service/project completion
Requirements
- 5-7+ years’ experience in Direct Sales and/or High Touch sales in IT/Tech industry
- Excellent ability to build relationships - internally and externally
- Strong leadership, interpersonal and presentation proficiency, and excellent written and verbal communication skills
- Proven success in sales - lead generation, and relationship management
- Able to influence thinking or gain acceptance of others in sensitive situations
- Capable of accurate working, often to tight deadlines, and handling multiple simultaneous requests
- Experience in Commercial or legal documentation creation
- Good understanding of accounting concepts related to P&L and balance sheet
- Demonstrated sophisticated skills in business modelling and valuation
- Experience in conducting and coordinating financial and legal due diligence
- Language skills: Fluent in English and Dutch, other languages an added value!
Benefits
- great benefits and perks like larger tech companies
- independence to make a larger impact on the company
- ownership of their work
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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