Service Line Director managing an affordable housing service line while overseeing revenue growth, client retention, and compliance in Tampa. Leading Project Managers and ensuring operational excellence in hybrid environment.
About the role
- Director of Workforce Transformation managing workforce strategy for DAIO organization within insurance company. Leading initiatives to develop and sustain talent for future business and technology needs.
Responsibilities
- Co-develop and activate the DAIO Workforce Strategy, ensuring alignment with DAIO business priorities and the enterprise AI strategy
- Lead multi-year workforce transformation roadmaps, translating strategy into executable initiatives with clear outcomes
- Advance & maintain DAIO’s strategic workforce planning (SWP) program, including demand, capacity, and skills forecasting
- Partner with DAIO Senior Leadership Team (SLT) to identify sources of demand, critical roles, and capacity constraints
- Support ongoing maintenance and evolution of workforce plans to reflect changing business and technology priorities
- Establish and monitor KPIs and success metrics to measure workforce transformation impact and ROI
- Conduct organization gap assessments
- Lead strategic initiatives related to workforce transformation and workforce strategy
- Partner with HR, Technology Learning, and DAIO leaders to shape future-focused learning strategies, including AI, analytics, and digital skilling
- Coordinate and partner with DAIO SLT to ensure high quality messaging in Senior Executive deliverables
- Partner with HR and DAIO SLT to determine talent pipeline strategies
- Partner with LPM and Procurement to establish and manage strategic vendor relationships aligned to DAIO objectives
- This role may lead a small team supporting workforce strategy and transformation initiatives
Requirements
- Bachelor's degree in Business, Finance, Strategy, HR, or a related field; MBA or advanced degree preferred
- 10+ years of leadership experience in workforce strategy, management consulting, transformation, or related roles, preferably within the insurance or financial services industry
- Strong technology, analytics, or AI acumen; with strong AI/ML or analytics background preferred
- Proven track record driving large-scale transformations with measurable results
- Exceptional communication and presentation skills, with the ability to influence at all levels of the organization
- Ability to work effectively in fast paced dynamic environment
- Strong analytical and problem-solving skills, with a focus on data-driven decision-making
- Strong commitment to continuous improvement and professional development
- Experience operating effectively in a fast paced, matrixed environment, with cross functional teams
- Comfortable navigating ambiguity and driving clarity in dynamic business scenarios
- Proven ability to lead and collaborate cross-functional initiatives
- Commitment to continuous improvement and innovation
- Candidate must be authorized to work in the US without company sponsorship. The company will not support the STEM OPT I-983 Training Plan endorsement for this position.
Benefits
- Other rewards may include short-term or annual bonuses
- long-term incentives
- on-the-spot recognition
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