Service Line Director managing an affordable housing service line while overseeing revenue growth, client retention, and compliance in Tampa. Leading Project Managers and ensuring operational excellence in hybrid environment.
Responsibilities
Serve as the business unit leader for an assigned affordable housing service line
Own financial results and delivery performance across a portfolio of engagements
Ensure pricing integrity, scope control, and labor optimization
Identify and mitigate margin risks
Hold Project Managers accountable for contract performance, budgets, timelines, and quality
Standardize workflows and compliance controls
Build trusted, institutional client relationships
Lead, coach, and evaluate Project Managers against financial and delivery outcomes
Drive scalable improvements to productivity and margin performance
Manage service line documentation, reporting, and compliance records with accuracy and timeliness
Requirements
Bachelor’s degree required (Master’s preferred) or equivalent executive-level experience
10+ years in affordable housing administration (HUD – HCV/PBV, Public Housing, PIH, LIHTC, PBRA, SEMAP)
5+ years managing managers or senior leaders
Experience overseeing large or complex portfolios (1,000+ vouchers or multi-site operations preferred)
Direct P&L or budget accountability required
Experience presenting to Executive Directors, Boards, or public stakeholders preferred
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