Account Manager at Infobip responsible for growing, retaining, and ensuring success of Tier 1 customers. Focusing on customer advocacy and internal coordination for performance metrics and optimal satisfaction.
About the role
- Senior National Account Manager leading sales and marketing efforts for Costco and BJ’s Wholesale. Driving growth and profitability for Galderma's dermatology products and brands.
Responsibilities
- Provides leadership to top tier strategic customers – Costco and BJ’s Wholesale
- Responsible for leading the sales and marketing efforts to ensure Galderma achieves its targeted revenue, profit, and ROI goals
- Represents all brands under the Galderma portfolio and works collaboratively with brand marketers to drive efficient and profitable sales
- Manages customer P&L and all line items impacting profits
- Utilizes Market, Category, Brand, and Shopper insights to deliver actionable solutions focusing on volume, share, and ROI goals
- Leverages category management principles to influence distribution, share of shelving and display activities
- Activates strategies using understanding of customer pricing, promotional strategies, and competitive environment
- Partners with customers in developing Joint Business Plans and ensures objectives are met
Requirements
- Bachelor’s degree in a related field
- Five (5) or more years of overall consumer packaged goods experience working with Drug or Mass retailers, or related sales experience
- Three (3) or more years of mid-level sales managerial experience preferred
- Must be a self-starter, team-oriented individual with a strong work ethic
- Adept at creative thinking and problem solving
- Entrepreneurial mindset that drives speed of situational assessment and decision making
- Experienced in P&L management and understanding of key line items
- Demonstrated ability to impact key decision makers
- Exceptional presentation, written and verbal communication skills
- Strong interpersonal skills including ability to communicate effectively with people of diverse backgrounds and skill sets
Benefits
- Health insurance
- 401(k) plan with employer match
- Generous paid time off policy
- Hybrid work schedules
- Competitive commission plan
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