Product Designer at Level AI, an AI - native SaaS startup enhancing customer engagement in contact centers. Join our team focusing on user - centered design and innovation.
About the role
- User Experience Intern at Funding Societies enhancing customer experience for private credit product. Collaborating with Financial Advisors and developing dashboards to meet client needs.
Responsibilities
- Addressing Financial Advisors' (FAs') inquiries to gain insights into their common requirements.
- Conducting training for FAs on system utilization and enabling them to effectively communicate system functionalities to clients.
- Managing the comprehensive relationship lifecycle with the aforementioned clients.
- Developing a Financial Advisor and customer dashboard tailored to meet their specific needs.
Requirements
- Currently pursuing a degree in a relevant field such as business, finance, or UX/UI.
- Demonstrated ability to cultivate strong relationships with discerning clients.
- Proficient in creating high-quality presentations using software like Microsoft PowerPoint or Canva.
- Possess foundational knowledge of Investment principles.
- Exhibits critical thinking skills and the capacity to propose enhancements for the customer experience.
- Available to work full-time (5 days/week) and able to start as soon as possible
Benefits
- Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
- Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
- Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity
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