QS
Retail Relationship Manager supporting consumer and mortgage loans in managing non - performing loans. Engaging in negotiations for debt resolutions with borrowers and stakeholders in Greece.
About the role
- Senior Key Account Manager taking ownership of key accounts in Fugro’s Transmission System Operator sector. Leading client relationships and driving innovation for critical infrastructure organizations.
Responsibilities
- Manage a portfolio of strategically important key accounts within the Transmission and Government sector
- Oversee regional key accounts and ensure coordinated efforts across the sector
- Lead key account teams and bring sector expertise to identify and solve client problems
- Act as the primary focal point for clients and internal stakeholders
- Develop and maintain long-term, trusting relationships with senior client stakeholders
- Prioritise clients and opportunities based on strategic value
- Act as the sales lead for key account opportunities, defining and executing win strategies
- Develop clear account strategies and action plans aligned with corporate and regional objectives
- Drive the “zipper” approach to connect Fugro and client stakeholders at multiple levels
- Collaborate with Regional Business Line Directors, Service Line Directors, Strategic Sales & Marketing, commercial teams, legal, and project managers
- Serve as the sector focal point for account management, business line, and commercial teams
- Facilitate intelligence sharing across the sector and ensure consistent communication
- Maintain close relationships with project managers and participate in kick-off and lessons-learned meetings
- Actively solicit client feedback, share insights, and ensure issues are addressed effectively
- Support continuous improvement by communicating common client issues to business lines
- Drive adoption of innovation within the sector and targeted accounts
- Work with business development, commercial teams, market analysts, and strategy teams to understand market trends and client needs
- Develop sector growth plans and identify common client challenges
- Represent the client’s voice internally to support frameworks, proposals, and contract reviews
- Ensure CRM data is accurate and up to date
- Participate in key industry events to stay informed and strengthen client relationships
- Deliver measurable improvements in annual awarded revenue and margin performance
- Drive uptake of new solutions and innovations by linking client needs to Fugro’s innovation portfolio
- Engage clients early in the development of new technologies and services
- Identify opportunities for new solutions based on client plans, funding sources, and innovation pathways
Requirements
- Bachelor’s degree in a technical, business, or marketing field
- Experience in key account management, commercial roles, sales, or business development
- Deep sector and client knowledge of transmission operators across the EUAF region (essential)
- Management experience in roles such as Commercial Manager, Business Development Manager, or Key Account Manager
- Strong communication skills with a focus on achieving sustainable results and operational excellence
- Proficient language skills (specific languages not provided)
- Experience with Word, Excel, PowerPoint, Teams, Dynamics 365, and Power BI (preferred)
Benefits
- Extensive career & training opportunities
- Competitive salary
- Contributory pension scheme
- Private medical insurance
- Health cash plan
- Group life assurance
- Group income protection
- Electric car scheme
- Cycle to work scheme
- Discounted gym membership
- Discounts platform
- The Fugro Card (pre-paid virtual visa card, which earns cash back automatically when money is spent at any participating retailers)
- Enhanced maternity and paternity pay
- Long service awards
- Fugro values awards
- Employee referral bonus scheme
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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