People Operations Coordinator responsible for new hire onboarding and employee records management. Ensures compliance with company policies and supports employee issues, training, and benefits inquiries.
About the role
- People and Culture Leader at Forj, managing HR and finance operations in a hybrid role. Focus on employee experience, talent acquisition, and organizational growth strategies.
Responsibilities
- Foster strategies aligning employee experience with the overall business objectives.
- Collaborate with executive leadership to facilitate organizational development and growth.
- Cultivate and promote a positive and inclusive workplace culture for a largely remote team.
- Measure, monitor, and enhance employee engagement, satisfaction, and well-being.
- Manage full-cycle recruitment processes independently and with external partners.
- Conduct engaging candidate experiences from sourcing through offer steps.
- Lead onboarding communications and partner with leaders to provide sound new hire experience plans.
- Identify retention risks and develop strategies to mitigate.
- Facilitate offboarding processes that address employee and organizational needs.
- Partner with leaders to guide and cultivate a high-performance culture.
- Manage performance feedback processes, communications, systems, and measurements.
- Partner with leaders to surface individual and group development needs.
- Identify development resource options that meet the needs of the organization.
- Foster a continuous learning environment to support career growth and skill enhancement.
- Provide guidance to managers on all facets of the employee experience.
- Serve as a sounding board and consult for employee and organizational topics.
- Collaborate with and coach managers in addressing individual and cross-organizational topics.
- Promote a collaborative work environment.
- Manage external salary market assessment processes.
- Evaluate and recommend salaries for existing and new roles.
- Identify opportunities to improve role and employee-specific compensation.
- Collaborate with Finance to administer benefit programs including medical, dental, ancillary, and retirement savings programs.
- Design, plan, and execute occasional in-person all company events in large venue environments.
- Understand and apply federal and state labor laws and regulations to ensure a compliant work environment.
Requirements
- Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s degree preferred).
- Proven experience as a People and Culture or Human Resources manager or director in a fast-paced and dynamic environment.
- Previous SaaS organizational experience with a mostly remote workforce is beneficial.
- Bias for positive energy and action, passionate, empathetic, resourceful and resilient.
- Exceptional interpersonal and communication skills – both written and verbal – with the ability to build a genuine rapport with employees.
- Sound project and program management skills.
- Strategic thinker with the ability to align People and Culture initiatives with business goals.
- Ability and desire to balance a role that requires leadership and individual contributor workstyles at varying times and to varying degrees on a regular basis.
- Self-motivated continuous learner who identifies ongoing learning opportunities for themselves.
Benefits
- Partner with Finance to administer benefit programs including medical, dental, ancillary, and retirement savings programs.
- Manage and continually evaluate the broker relationships for wellness and savings programs.
- Lead annual benefit plan evaluation and renewal including open enrollment.
- Serve as the primary point of contact for benefit programs, including the management of ongoing benefit educational communications.
Job title
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