Senior Site Reliability Engineer responsible for reliability and performance of Ford Service Reservation Platform. Leading SRE practices and technical initiatives in a hybrid role based in Dearborn, MI.
Responsibilities
Ensure the reliability, performance, and scalability of the Ford Service Reservation Platform and its associated applications.
Lead the implementation and continuous evolution of Site Reliability Engineering (SRE) practices.
Define, implement, and maintain Service Level Objectives (SLOs) and Service Level Indicators (SLIs).
Collaborate with engineering teams to prioritize reliability work and incident follow-ups.
Own, evolve, and optimize observability solutions using Dynatrace.
Develop and deploy infrastructure as code using Terraform scripts.
Establish and refine Incident Management and Problem Management processes.
Requirements
Bachelor’s degree in Computer Science, Computer Engineering, Systems Engineering or equivalent combination of relevant education and experience.
7+ years of experience in Software Engineering, DevOps, or Systems Administration.
5+ years of dedicated experience in a Site Reliability Engineering (SRE) or Platform Engineering role.
2+ years of experience leading technical initiatives or mentoring junior engineers in an SRE context.
Master’s degree in Computer Science, Computer Engineering, Systems Engineering or related field (even better).
Certifications:
Google Professional Cloud Architect or Google Professional Cloud DevOps Engineer.
Dynatrace Professional Certification.
Terraform Associate Certification.
Platform experience working on high-traffic reservation systems, e-commerce platforms, or automotive service applications.
Benefits
Visa sponsorship is available for this position.
Equal Opportunity Employer.
Reasonable accommodation for the online application process due to disability.
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