DevOps System Engineer creating and managing infrastructure for ESET's global SaaS service. Collaborating with tech teams to maintain secure and stable operations.
About the role
- Site Reliability Engineer ensuring reliability and performance of FreeWheel systems. Collaborating with engineering and operations teams for optimization and troubleshooting.
Responsibilities
- Design and implement monitoring and alerting systems to ensure the stability, reliability, and performance of data platforms.
- Join in on-call shift to quickly respond to and resolve issues.
- Develop and maintain automation tools and scripts for deployment, monitoring, backup and disaster recovery.
- Analyze and optimize the performance of data storage, query performance, and data flows to ensure efficient processing of large-scale datasets, reduce latency, and improve processing speed.
- Respond quickly to platform failures, perform troubleshooting, and coordinate cross-team efforts to resolve issues and ensure high availability and reliability.
- Work with engineering teams to analyze and forecast capacity requirements, ensuring the system can handle traffic growth and scale infrastructure accordingly.
- Document the architecture, configurations, and operational procedures for platforms, ensuring knowledge is shared across the team and providing relevant training.
- Ensure platforms meet security standards and compliance requirements to prevent breaches or misuse.
- Collaborate with engineering team, product team, and project management team to support product design and implementation, solving reliability-related issues.
Requirements
- 3+ years of experience as an SRE, DevOps or Operations Engineer.
- Experience with cloud platforms (e.g. AWS, OCI, GCP, Azure) is a plus.
- Hands-on experience with Terraform and infrastructure as code principle is a huge plus.
- Experience with an automation tool or framework such as Ansible, Terraform, Kubernetes, Docker for automating system deployment.
- Proficient in at least one programming language, such as Python, Go, Java, or Scala, with the ability to write efficient scripts and automation tools.
- Familiar with using monitoring and log management tools such as Prometheus, Grafana, ELK Stack, or other similar tools.
- Excellent communication skills with the ability to convey technical information clearly and concisely to both technical and non-technical stakeholders.
- Proactive learner eager to grow in operations and governance.
Benefits
- Best-in-class Benefits to eligible employees.
- Array of options, expert guidance and always-on tools to support you physically, financially and emotionally.
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