Board Certified Behavior Analyst designing and implementing behavior - analytic programs alongside caregivers. Collaborating in a supportive environment focused on improving autism care and outcomes.
About the role
- NOC Analyst providing technology support for Mainframe and Cloud Core Systems in a hybrid work environment. Collaborating with stakeholders and ensuring operational efficiency for diverse customers.
Responsibilities
- Monitor and submit customer mainframe batch processes
- Monitor and report on customer network and/or server outages
- Mainframe job scheduling and abend remediation using CA7/CA Scheduler/IBM Tivoli or similar scheduling software
- Monitor customer communication via email or phone, escalating where appropriate
- Participate in customer bridge calls as needed
- Monitor and assist with server patching activities
- Incident triage, correlation, and escalation
- Create and enhance operational documentation including runbooks, processes and procedures
- Identify and recommend improvements that enhance the client experience
- Participate in automaton efforts leveraging advanced automation technologies
- Complete duties as assigned
Requirements
- Basic knowledge in desktop, server, and network operations
- Experience acting in a supporting role in an enterprise class IT operations environment
- Demonstrated ability to provide excellent customer service experiences
- Must have excellent oral and written communication skill
- Knowledge of mainframe, tape management, and batch operations
- Demonstrated success collaborating with colleagues, senior leadership, business partners, and customers
- 1 year operational mainframe experience (preferred)
- 1 year customer service experience in the Information Technology Industry (preferred)
- 1 year experience in utilizing mainframe job scheduling systems (using one or more of these technologies CA7/CA Scheduler/IBM Tivoli) (preferred)
- 1 year previous NOC (Network Operations Center)/Command Center/Help Desk/Operations Center experience (preferred)
- 1 year experience in desktop, server, and or network support (preferred)
Benefits
- Medical, Dental, Vision Insurance
- 401k, With Matching Contributions
- Time Off Programs
- Health Savings Account (HSA)/Dependent Care
- Employee Banking
- Growth Opportunities
- Tuition Assistance
- Short-Term/Long-Term Disability Insurance
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Analyst in HSEQ for the DOF group providing services to the Oil and Gas industry. Responsible for ensuring quality, safety, and health in organizational operations.
RCG is seeking a Junior Risk Analyst for supporting risk assessment reports and inspecions. Applicants should have expertise in engineering with basic English and Spanish skills.
Recruitment and selection analyst at Anglo Alante, conducting end - to - end recruitment processes. Supporting human resources routines and team building in São Paulo.
Analista de Planejamento Comercial III role at Alper, focusing on financial performance alignment and strategic budgeting. Engage in financial planning and KPI analysis for commercial teams.
Senior Marketing Analyst optimizing CRM integrations and digital campaigns within a hybrid work setup. Collaborating across teams to enhance data - driven marketing strategies.
Technical Support Analyst providing IT assistance to users at Agrotools. Troubleshooting and resolving hardware, software, and network issues in a collaborative environment.
Analyst developing and delivering IT solutions for Celestica, providing support and training for systems. Collaborating with IT teams to enhance overall business processes and project engagement.
HRIS Analyst improving DSV's global HR tools and processes in collaboration with global stakeholders. Involves consulting, implementation, and system testing activities for Workforce Software.
TPRC Analyst at Vestas managing wind turbine performance reporting and creating monthly performance reports worldwide. Collaborating with internal departments for data analyses and ensuring accuracy of turbine performance data.