Hybrid Disability Management Consultant

at Finning

• Job title: Disability Management Consultant
• Job type: Full Time
• Experience level: Senior, Lead
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Edmonton, Canada

About the role

• Disability Management Consultant at Finning, supporting employees through health-related events and ensuring compliance with disability management legislation.

Responsibilities

• Manage complex disability cases (occupational and non-occupational) including short- and long-term disability, workplace injuries, substance-related files, accommodation requests, and other medical leaves from initiation to resolution
• Consult and educate stakeholders on processes and legislation (privacy, Human Rights, Duty to Accommodate, workers’ compensation)
• Develop, improve and follow relevant policies and best practices to enhance disability management programs
• Provide expert consultation on Duty to Accommodate, Human Rights, privacy legislation, disability best practices, workers’ compensation processes, and internal policies
• Lead the coordination and communication between internal stakeholders and external providers to ensure aligned expectations, timely updates, and effective case progression
• Identify process gaps and contribute to ongoing improvement by refining procedures, policies, tools, and best practices used within the disability management program
• Collaborate on and contribute to strategic initiatives and project work related to disability management, employee well‑being, and organizational practices
• Prepare written submissions for WCB appeals, cost relief requests, legal inquiries, and other external information requests ensuring accuracy, clarity, and compliance
• Maintain accurate, confidential case files and documentation to ensure compliance with legislation, insurer requirements, and internal standards.

Requirements

• Post-secondary education in a relevant field
• Minimum 7 years of broad disability management experience
• Professional designation and/or industry-specific training
• Certified Disability Management Professional (CDMP) or Certified Return to Work Coordinator (CRTWC) or related professional designation is an asset
• Experience in a unionized environment
• Strong stakeholder management and communication skills (written and verbal)
• Expertise in interpreting medical reports and creating return-to-work plans
• Conflict resolution and negotiation abilities
• Comprehensive knowledge of disability management principles, WCB legislation, STD/LTD administration, and accommodation processes
• Proficiency in MS Office and internal systems.

Benefits

• Flexible work arrangements
• Professional development opportunities
• Supportive workplace environment