Customer Strategy & Operations Manager for a healthcare startup empowering Nurse Practitioners. Guiding onboarding and growth of practices to maximize platform value throughout the customer lifecycle.
SG
Hybrid Store Operations Market Director
Posted 3 months ago
About the role
- Market Director responsible for operational excellence and performance of multiple store locations. Leading store managers in Michigan and Indiana to enhance profitability and customer experience.
Responsibilities
- Oversee the operational performance of multiple store locations within an assigned market.
- Lead, mentor, and develop store managers to drive operational excellence and continuous improvement across all locations.
- Monitor and ensure compliance with operational policies, safety standards, and company procedures.
- Partner with sales leadership to identify and deploy strategies to improve store efficiency and service levels.
- Produce accurate and timely financial reports and projections for the market.
- Analyze operational metrics and implement strategies to improve efficiency, reduce costs, and drive profitability.
- Conduct regular store visits to assess operations and provide actionable feedback to leadership teams.
Requirements
- Bachelor’s degree in Business Administration, Operations Management, or related field.
- 7+ years of progressive leadership experience in retail store operations with multi-unit management experience
- Proficiency in operational tools, inventory management systems, and reporting software.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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