Account Representative responsible for expanding book of business through converting competitors' clients. Building relationships and managing medium-sized accounts in industrial products sector.
Responsibilities
responsible for building or expanding their book of business through converting competitors' business
expanding their assigned medium-sized accounts to become large accounts
fosters customer satisfaction by maintaining customer contact and managing customer expectations
increases revenue and profitability through generation of new business and further development of existing accounts
generates new leads by networking, cold calling, researching various directories and internet sites
routinely interacts face-to-face with customers to foster strong relationships and maintains satisfaction
understands complex requirements from customers for preparation of customized quoting
delivers effective sales presentations and ensures technical requirements are met
assists with on-site troubleshooting of customers' concerns
works with and coordinates vendor resources to build relationships and support sales
performs other duties as assigned
Requirements
typically requires a bachelor's degree and zero (0) to two (2) years of experience or an equivalent combination
knowledge of industrial products: power transmission, hydraulic, pneumatic, and industrial products
excellent written and verbal communication skills
a proficient understanding of key sales principles and best practices
ability to influence customers, while maintaining healthy relationships
ability to take initiative and work with limited direction
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