Solutions Architect for Flooid overseeing technical delivery within retail sector projects. Leading project lifecycle from design through support with customer collaboration and technical direction.
About the role
- Solutions Engineer for Filevine assisting Account Executives in presenting legal AI products. Responsible for preparing effective product demonstrations and understanding client needs.
Responsibilities
- Assist AEs in positioning Filevine to clients seeking case management, AI, and contract management solutions particularly in the legal and corporate verticals.
- This is non-customer facing role with a focus on preparing and delivering dynamic storytelling demonstrations of products to our AE team.
- Continually improve your understanding of the intricacies of the Filevine offerings.
- Help in researching and developing solutions within the Filevine suite to solve customer needs.
Requirements
- 3+ years of experience in a technical role, such as quality assurance, engineer in test or technical support.
- A curious mind that wants to know how it works and why it works; the type of person who can’t help but push a button to find out what happens when you do.
- Fluent in English. Strong communicator, ability to efficiently communicate with our account executive team in the US time zone.
- Problem-solving skills so you can listen to the customers’ desires and concerns, and then recommend solutions.
- Adaptable to sudden changes whether they be in a customer conversation or overall in business strategy.
- Legal software admin experience is a plus but not necessary.
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