Salescoach in telecommunications industry developing sales strategies and providing coaching sessions. Join an international team at regiocom Customer Care in Antalya, Turkey.
About the role
- Sales Supervisor maximizing customer experience and team performance at Farmers. Leading the team to achieve results through mentoring and effective communication.
Responsibilities
- Supervises assigned team members to maximize positive customer experience for both internal and external customers by identifying, understanding, and resolving inquiries
- Focuses on risk acceptability guidelines and favorable profitable business results
- Leads assigned team members to maximize team performance and company results
- Effectively communicates company strategies related to products and philosophies to team members and monitors team’s understanding
- Maintains risk selection and financial control integrity by reviewing and analyzing individual team member performance
- Inspires, develops, and mentors assigned team members, and employees in other units as requested
- Monitors all aspects of team performance, including but not limited to, customer experience, work product quality, efficiency, and compliance with established company and regulatory guidelines
- Creates and implements plans to constantly improve team performance and develop individual team member skill sets
- Accountable for ensuring team members meet individual and team performance goals
- Responsible for regularly communicating individual performance to each team member and providing team performance information to assigned Manager or Director
- Interacts with and responds to customer inquiries as requested
- Partners with other leaders (within and across sites) to develop, pilot and execute improvements
Requirements
- High School Diploma or equivalent required
- Bachelor's degree preferred
- Sales leadership experience along with a proven ability to drive results through coaching and leadership
Benefits
- Bonus Opportunity (based on Company and Individual Performance)
- 401(k)
- Medical
- Dental
- Vision
- Health Savings and Flexible Spending Accounts
- Life Insurance
- Paid Time Off
- Paid Parental Leave
- Tuition Assistance
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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