Training Specialist delivering engaging mortgage sales training and coaching for Better's AI - native finance platform. Collaborating with sales professionals to enhance skills and compliance in a hybrid setting.
About the role
- Field Training Specialist at Family Resource Home Care training and mentoring staff for consistent practices. Focusing on employee development through various training programs and hands-on support.
Responsibilities
- Design and deliver engaging training programs, including in-person, virtual, and written formats.
- Lead onboarding, mentoring, and coaching to support employee development.
- Tailor training programs to meet the needs of different roles and departments.
- Assess and improve training effectiveness using feedback and performance metrics.
- Identify skill gaps and collaborate on corrective training plans.
- Maintain training records, including attendance and assessments.
- Align training strategies with company goals through regular collaboration with leadership.
- Travel to field locations (60-70%) to provide hands-on training and support.
- Complete other duties as assigned.
Requirements
- Bachelor’s degree or equivalent experience in training, education, or related field
- Strong communication, presentation, and relationship-building skills
- Proficiency in Microsoft Office and e-learning tools
- Ability to adapt training for diverse learners and styles
- Valid driver’s license and ability to travel frequently
- Preferred: 1+ year of experience in long-term care or healthcare.
Benefits
- Comprehensive benefits (health, dental, vision)
- Paid mileage reimbursement
- Company-paid life and AD&D insurance
- Paid time off: 3 weeks
- 11 paid holidays
- Ongoing training and professional development
- Company matching 401(k)
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