Hybrid Head of Sales – Retail Banking

at FairMoney

• Job title: Head of Sales – Retail Banking
• Job type: Full Time
• Experience level: Lead
• Salary: Not specified
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, Lagos, Nigeria

About the role

• Head of Sales leading retail sales strategy and team for FairMoney, a fintech specializing in emerging markets. Driving retail product adoption through structured sales organization across Nigeria.

Responsibilities

• Build, lead, and scale a high-performing retail sales organization across Nigeria.
• Set up and manage an in-house sales team responsible for overseeing direct sales and agency-driven acquisition.
• Drive B2C offline sales growth across FairMoney’s core retail products.
• Own the sales strategy and execution for retail customer acquisition and activation nationwide..
• Support B2B sales efforts by enabling partnerships, employer on-boarding for payroll lending, and business account acquisition.
• Recruit, train, and manage sales leaders, team leads, and field sales teams to deliver consistent results.
• Define sales targets, monitor performance, and implement corrective actions where required.
• Work closely with Operations and Risk teams to ensure compliant, sustainable sales practices.
• Provide regular reporting on sales performance, pipeline health, and market insights to senior management.
• Build scalable sales processes, incentive structures, and performance management frameworks.

Requirements

• 10+ years of sales leadership experience within leading fintechs or tier-1 commercial banks, with a clear track record in retail financial services.
• Proven experience building and leading high-volume direct sales organization, including large field and agency-based teams operating at national scale.
• Demonstrated success in acquiring millions of retail accounts within 12–18 months, across products such as current accounts, savings, transaction accounts, cards, or lending products.
• Strong background in mass-market customer acquisition, particularly in environments with aggressive growth targets and tight execution timelines.
• Hands-on experience designing and running direct sales and agent-led acquisition models, including recruitment, training, incentives, and performance management.
• Deep understanding of Nigeria’s retail banking and fintech landscape, including regional dynamics and on-the-ground execution challenges.
• Commercially strong, with the ability to balance growth, cost efficiency, and portfolio quality.
• Highly data-driven, comfortable managing large pipelines, conversion metrics, and productivity KPIs at scale.
• Confident senior leader with the presence to drive alignment across product, operations, risk, and executive leadership teams.

Benefits

• Private Health Insurance.
• Pension Plan.
• Paid Time Off.
• Hybrid Work Model.
• Training & Development.