Lead Assistant Manager performing HR activities from Hire to Retire in a data-driven company. Responsible for managing team operations, process improvements, and ensuring compliance with company policies.
Responsibilities
Perform all HR related activities from Hire to Retire
Dispute Management, Exception handling, Quality audits and Reporting
Day to day team & process management experience
Ensure noise free delivery in operations including queue management
Drive weekly dashboards call with the client stakeholders
Identify training needs, arrange trainings and evaluate post training performance
Requirements
4-6 Years of experience
Experience of managing a team of 15 to 20 members
Experience in SAP/ServiceNow and SuccessFactors
High level of computer proficiency and excellent MIS skills
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