Lead Case Manager in Enhanced Care Management addressing social determinants of health. Support members through comprehensive care coordination and active community engagement in San Benito County.
About the role
- Registered Manager responsible for leading care services at A Class Care, an award-winning provider in Ipswich. Involves compliance, growth, and team development in a caring environment.
Responsibilities
- Ensure full compliance with CQC regulations and local authority requirements
- Drive branch growth through exceptional service delivery and relationship-building with local authorities
- Deliver outstanding care experiences to clients and their families
- Lead and contribute to ongoing service development and innovation
- Inspire, manage, and develop a high-performing care team
- Oversee quality assurance and continuous improvement processes
- Manage resources effectively to support operational success
Requirements
- Proven experience in a Registered Manager or similar role within the care sector
- Strong understanding of care services and team responsibilities
- Professional, approachable, and highly organised
- Confident decision-maker with excellent leadership and communication skills
- Must have a full driving license with access to own car
- NVQ Level 5 in Leadership for Health & Social Care (preferred)
- HCPC registration (preferred)
Benefits
- Competitive bonus scheme
- 25 days annual leave + bank holidays
- An additional paid day off for your birthday
- Ongoing professional development and career progression opportunities
- Free on-site parking
- Access to a company pool car for work-related travel
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