Per Diem RN in the PACE Program delivering patient care and coordinating with interdisciplinary teams for Chapters Health System. Assessing patient needs and providing supportive care while managing referrals and communications.
About the role
- Manager leading HR Service Centre for Peel Region, accountable for employee lifecycle experience and HR technology. You'll ensure seamless employee interactions with HR systems and compliance.
Responsibilities
- Lead the design and oversight of key digital employee “moments that matter,” including onboarding, promotions, and leaves of absence, ensuring a frictionless and supportive system experience
- Utilize ServiceNow analytics to identify service delivery pain points and implement continuous improvements to enhance client satisfaction
- Serve as the lead authority for HR data governance, ensuring all transactions comply with the Employment Standards Act, Pay Equity, and Collective Agreements
- Mitigate organizational risk by overseeing corporate workflows that prevent retroactive pay issues and reduce manual interventions
- Manage and support staff in day-to-day operations, providing guidance and direction on escalated and complex issues
- Establish modern, efficient service delivery processes that support a hybrid workforce
Requirements
- Minimum 7 years of experience in HR Operations or HR Service Delivery, including leadership in high-volume service environments
- Advanced expertise in ServiceNow and enterprise HRMS platforms (SAP or PeopleSoft)
- Expert knowledge of federal and provincial employment legislation related to pay, benefits, and records management
- Demonstrated ability to build strong relationships with senior leaders, union representatives, and cross-functional partners (e.g., IT, Finance)
Benefits
- Comprehensive Health, Dental, and Vision plan (yes, even psychological health coverage) — starting on your very first day!
- OMERS Pension Plan: Automatic enrolment to help secure your future with peace of mind.
- Vacation Time That Grows: Start with 3 weeks of vacation per year— because work-life balance is important!
- Personal Days Just for You: Enjoy 3 paid personal days and floating holidays to recharge whenever you need.
- Wellness First: Flexible hours to fit your lifestyle and prioritize your health and well-being.
- Performance Pays Off: Annual performance reviews with merit increases — your hard work is recognized and rewarded!
- Supportive, Respectful Culture: Work in an environment where leadership truly cares and inclusivity is celebrated.
- Learning & Growth: Access to tuition reimbursement and tons of development resources to keep you growing — whether in your career or on a personal level.
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