Assistente de Service Desk providing technical support in São Paulo. Responsible for opening calls and assisting the team with technical issues.
About the role
- Insurance Admin supporting auditors and underwriters. Creating assignments and performing corrective actions while closely following guidelines in a secure environment.
Responsibilities
- Role of an IA (Insurance Admin) to assist the auditor, underwriters and customers by creating the assignments and perform corrective action wherever required.
- Taking action basis the requests received through sharepoint. performing the activities such as creating assignments for field reps, rec tracking & updating AOR/BOR
- IAs are very carefully required to follow the guidelines and process the transactions in client’s secure environment
- IAs are required to be cross-skilled in all the in-scope tasks one by one
Requirements
- Minimum of Bachelor’s degree in any field
- Preferably minimum 2 year of work experience in BPO
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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