Digital Account Manager in a leading online education group. Responsible for translating business objectives into effective advertising solutions and optimizing campaign performances.
About the role
- Key Account Manager managing top accounts in life sciences sector at Excelya, ensuring client satisfaction and driving revenue growth.
Responsibilities
- **Main Responsibilities**
- Manage **1 to 4 Top-10 client accounts**, ensuring strategic alignment and business growth.
- Serve as the **primary point of contact** for key stakeholders, building trust and delivering value.
- Develop and execute **annual account plans**, including governance, risk management, and growth strategies.
- Identify and capture **cross-sell and upsell opportunities** across Excelya’s full service portfolio.
- Lead **business reviews** with clients and maintain a 360° view of the account.
- Oversee **contract negotiations, renewals, and master agreements**.
- Collaborate with internal teams (Operations, Business Managers, Marketing, Finance) to ensure seamless delivery.
Requirements
- **About You**
- At Excelya, **taking audacious steps is encouraged**, so we’re looking for individuals who are ready to grow with us and share our values.
- **Experience**
- **5–8 years of experience** in B2B account management or business development. Experience in **clinical research, CRO, or life sciences **is a bonus.
- Proven track record in **managing large, complex accounts** and achieving revenue growth.
- Experience with **strategic planning and governance** for top-tier clients.
- **Skills**
- **Relationship Builder**: Ability to engage and influence C-Level stakeholders.
- **Strategic Thinking**: Skilled in developing and executing account plans that drive long-term value.
- **Commercial Acumen**: Strong understanding of financial drivers, pricing models, and contract negotiation.
- **Analytical Mindset**: Proficient in KPI tracking, forecasting, and performance optimization.
- **Collaboration & Influence**: Adept at working cross-functionally with Operations, Marketing, and Finance.
- **Industry Knowledge**: Familiarity with clinical development processes and CRO business models is a plus.
- **Education**
- **Master’s degree** in Business, Life Sciences, or related field (or equivalent experience).
- **Languages**
- **Fluency in English and French** (written and spoken).
Benefits
- **Why Join Us? **
- At Excelya, we combine passion for science with enthusiasm for teamwork to redefine excellence in healthcare.
- Here’s what makes us unique.
- We are a young, ambitious health company representing 900 Excelyates, driven to become Europe’s **leading mid-size CRO **with the **best employee experience**. Our **one-stop provider service model -** offering full-service, functional service provider, and consulting - enables you to evolve through diverse projects. Working alongside preeminent experts, you will help improve scientific, operational, and human knowledge to enhance the patient's journey.
- **Excelling with Care **
- At Excelya, **Care** lies at the heart of what we do. We provide equal opportunities for all and foster a diverse, equitable, and inclusive workplace where humility and boldness work hand in hand. Everyone has a space to feel valued, thrive, and collaborate with purpose.
- Your challenges become our shared mission. Together, we transform bold ideas into reality, the Excelya way.
- **Apply today, become an Excelyate!**
Job title
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Salary
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Degree requirement
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