IT Support providing assistance in 1st and 2nd level support for gastronomy clients. Collaborating to resolve technical inquiries and enhance digital solutions in the hospitality sector.
About the role
- IT Transformation Manager responsible for driving Eversource’s application services to a Product Based delivery model. Supporting executive leadership in transformation vision and governance processes.
Responsibilities
- Own the integrated transformation plan and roadmap; sequence initiatives, manage dependencies, and align change management timelines with Eversource business priorities.
- Establish and run transformation governance cadence and ensure decisions are documented and actioned.
- Enable organizational readiness by mobilizing the right leaders and teams, confirming role clarity, and removing barriers to execution.
- Coordinate with IT leadership and transformation workstream leads to balance transformation progress with current business/IT project delivery commitments and operational stability.
- Align stakeholders across the organization (e.g., Business, IT, Security, Architecture, external vendors) to ensure consistent direction, design authority, and timely decisions.
- Lead transformation program management activities (e.g., status, RAID, integrated milestones) and produce executive-ready progress reporting focused on outcomes and value.
- Define and track success measures (value, delivery, adoption) and ensure transparency on progress versus targets.
- Drive issue, risk, and decision management; resolve items rapidly with peers and escalate unresolved items through the agreed escalation path.
- Ensure transformation impediments are addressed promptly and handled through the agreed resolution mechanism.
Requirements
- Bachelor’s degree in computer science, related technical discipline or related experience.
- Advanced degree preferred.
- Minimum of ten (10) to twelve (12) years of experience in IT transformation, program management, product delivery, or DevOps leadership roles or similar leadership experience.
- Experience with Agile at scale (including standing up and running ARTs, establishing PI planning cadence and managing cross-ART dependencies) is desired.
- Proven track record of leading large-scale transformation initiatives in complex enterprise environments.
Benefits
- Eversource offers a competitive total rewards program.
- Check out our careers site for an overview of our benefits programs.
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
IT Manager overseeing infrastructure management at a biopharmaceutical company. Leading projects and mentoring IT professionals while ensuring compliance with industry regulations.
Senior Enterprise Architect leading the development of enterprise architecture strategies and governance. Driving transformation and strengthening relationships in business and IT.
Manage risk and credit underwriting processes for Food, Agriculture, and Outdoor sectors at DLL. Oversee a credit team and ensure compliance with risk policies within a fast - paced environment.
IT Support and Operations Technician at Digital Boundary Group handling technical support and security operations in a hybrid role based in London, Ontario.
IT Manager responsible for managing IT infrastructure and supporting all IT - related issues. Leading projects, ensuring cybersecurity and compliance while maintaining reliable IT services.
Tier 1 Help Desk Technician at Nimble Solutions providing IT support for hardware and software issues. Engaging with users via phone, email, and chat to resolve technical problems.
Technician Helpdesk managing incident calls for a socially inclusive company serving businesses. Apply service management processes and oversee incident production management.
IT Specialist managing End User & Desktop Services for enventa Group in hybrid setup. Providing support and enhancing internal IT structures in Germany.
Senior Enterprise Architect providing strategic leadership for the creation and governance of enterprise architectures. Leading strategies, roadmaps, and standards to align technology investments with business goals.