Customer Strategy & Operations Manager for a healthcare startup empowering Nurse Practitioners. Guiding onboarding and growth of practices to maximize platform value throughout the customer lifecycle.
About the role
- Analyst in Operations Technology responsible for maintaining and enhancing digital solutions at Eversource. Involves project management and collaboration with IT and Operations teams.
Responsibilities
- Responsible for on-going maintenance and enhancement of the Business Technology suite of digital solutions within the Operations organization
- Participation in requirements gathering, project solicitation and management, change management and communication, solution testing, and KPI and report development
- Expected to perform support and maintenance functions in one or more technology specialties
- Liaise with a given set of technology end users
Requirements
- Bachelor’s degree, or the equivalent combination of education and related experience
- Minimum of 3 years of electric and/or gas utility or related experience is required
- Solid conceptual knowledge of Information Technology
Benefits
- Eversource offers a competitive total rewards program.
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