Product Manager developing AGI AI.TimeManager SaaS solutions. Leading product strategy and collaboration between market, customers, development, and sales.
About the role
- Senior Platform Product Manager at EverPro managing the Joist platform's strategy and execution. Leading product lifecycle and enabling teams to deliver scalable solutions for service professionals.
Responsibilities
- Define and communicate a clear platform product vision aligned with company goals and customer needs
- Build business cases and strategies that shape the broader Joist and EverPro product direction
- Own the platform roadmap and ensure delivery of measurable outcomes
- Define and track platform uptime & success metrics (e.g., adoption by product teams, time-to-market, service reliability & monitoring, SLAs, and cost efficiency)
- Align initiatives with enterprise OKRs and long-term technical strategy
- Prioritize work based on customer impact, developer leverage, and business value—not just feature output
- Establish clear, data-driven decision-making frameworks and trade-off mechanisms
- Develop deep understanding of Joist’s architecture, data flows, APIs, and system constraints
- Partner with engineering to translate technical opportunities and risks into product strategy
- Act as the voice of internal product and engineering teams, understanding their needs and friction points to guide platform investments
- Incorporate customer, internal team, and market insights into platform investments
- Lead the full product lifecycle for platform capabilities from discovery through delivery and iteration
- Drive cross-functional collaboration across product, engineering, design, data, and GTM teams
- Enable teams to ship faster and more safely through scalable, reusable platform solutions
- Run experiments and validations where applicable to accelerate learning and de-risk decisions
Requirements
- 7+ years of product management experience, with a strong emphasis on technical or platform products in B2B SaaS
- High technical fluency: comfortable discussing system architecture, owning service reliability & monitoring standards, APIs, data models, and trade-offs with senior engineers
- Proven ability to deliver platform initiatives that unlock leverage across multiple teams or brands
- Strong understanding of SaaS metrics, product performance drivers, and platform ROI
- Demonstrated ownership mindset with end-to-end accountability for outcomes
- Excellent communicator, able to influence engineers, product peers, and senior leadership
- Experience supporting high-traffic or widely used products (e.g., 300k+ MAU)
Benefits
- Flexibility to work where/how you want within your country of employment – in-office , remote, or hybrid
- Robust wellness benefits, including an annual wellness stipend
- 3 weeks of vacation to start, a paid volunteer day of your choosing, plus 2 floating holidays to celebrate anything of significance to you
- Employee Stock Purchase Program
- Registered Retirement Savings Plan (RRSP) with 4% company match
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