Consultant providing advice to clients via phone and email in Vertrieb and legal services. Building long - term customer relationships while collaborating with legal and administrative teams.
EA
Hybrid Technical Sales Support – EMEA Key Accounts
Posted 2 months ago
About the role
- Technical Sales Support specialist managing B2B client accounts in electronic security. Providing technical expertise and fostering long-term relationships within the EMEA region.
Responsibilities
- Serve as the primary technical point of contact for designated client accounts in the EMEA region.
- Provide advice on the selection, installation, and configuration of electronic security products (cameras, alarms, access control systems, etc.).
- Assist customers in troubleshooting technical issues and supplying timely solutions.
- Ensure customer satisfaction through effective communication and support.
- Collaborate with sales, technical support, and product teams to address customer needs.
- Conduct project analysis together with the customer.
- Assist in preparing quotes, proposals, and technical documentation.
- Maintain detailed records of customer interactions, technical issues, and resolutions.
- Stay updated on new products, industry trends, and security standards.
Requirements
- Proven experience in an international B2B sales support role
- Excellent communication, negotiation, and relationship-building skills.
- Previous experience in electronic security systems, technical support, or account management in a B2B environment.
- Strong technical knowledge of security hardware and systems.
- Customer-centric approach with strong problem-solving skills.
Benefits
- Competitive salary and commission structure
- Opportunity to work with leading security solutions & Companies
- Dynamic and international work environment
- Development opportunities within a growing organization
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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