Senior Operations Risk Manager at Manulife handling global operational risk initiatives. Leading risk governance programs and collaborating with senior leadership in the insurance sector.
About the role
- Principal Consultant guiding clients in mining and metals sector towards sustainability compliance and governance. Leading multidisciplinary teams and maintaining client relationships across projects in environmental and governance challenges.
Responsibilities
- Shape enterprise‑level management systems for global mining and metals organizations
- Translate emerging standards and expectations—such as IRMA, TSM, ASI, Copper Mark, and ResponsibleSteel —into actionable business solutions
- Build trusted relationships with corporate leaders while delivering insights that influence strategic direction
- Lead multidisciplinary project teams and ensure exceptional quality across all deliverables
- Support local, national, and international clients on complex sustainability challenges without being tied to heavy travel
- Help propel ERM’s growth by contributing to market strategies, proposals, and integrated service offerings
Requirements
- Bachelor’s degree (hard sciences preferred)
- 6+ years of relevant professional experience
- Background in mining, metals, or refiners/smelters industries
- Working knowledge of mining/metal supply chain requirements
- Excellent written and verbal communication skills, with the ability to tailor deliverables for executives and site‑level audiences
- Experience in corporate strategy, organizational design, and/or process optimization
- Advanced PowerPoint and Excel skills
- Proven success managing multiple projects in a fast‑paced consulting environment
- Ability to work independently, travel as needed, and meet tight deadlines
- A positive, client‑focused attitude with a drive to deliver excellence and grow the business
- Preferred MBA, joint master’s degree, or relevant environmental certification
- Lead Auditor/Practitioner status in ISO 14001, SA 8000, APSCA, or CSCA
- Experience in data analysis, modeling, or data visualization
- Experience managing technical teams on complex, multi‑disciplinary projects
Benefits
- paid time off
- parental leave
- medical, dental, vision, life, disability, AD&D insurance
- 401(k) or RRSP/DPSP
- other applicable benefits to eligible employees
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